Relação Entre a Maturidade e o Nível de Entendimento das Práticas de Logística Verde / Relationship Between Maturity and Level of Understanding of Green Logistics Practices
Resumo
Devido aos impactos ambientais provocados pelo desenvolvimento econômico, o tema logística verde vem ganhando notoriedade e tem demandado atenção dos gestores. Verificar o nível de maturidade e o nível de entendimento das práticas de logística verde traz subsídios para uma melhor atuação desses gestores. Assim, o objetivo principal deste trabalho foi verificar se o nível de entendimento das práticas de logística verde dos funcionários de empresas de logística varia no mesmo sentido do nível de maturidade. Tal trabalho foi desenvolvido em duas etapas sequenciais: uma primeira, de cunho mais qualitativo, e uma segunda, quantitativa. A primeira etapa trouxe como resultado a identificação de três provedores logísticos com níveis diferentes de maturidade em gestão da logística verde. A segunda etapa mensurou o nível de entendimento sobre logística verde dos funcionários de cada um desses três provedores. A pesquisa realizada demonstrou que o entendimento das práticas de logística verde varia no mesmo sentido do nível de maturidade da gestão verde que a empresa possui, ou seja, quanto maior o nível de maturidade em gestão verde da companhia, constatado em suas práticas, maior o entendimento dos seus funcionários sobre os componentes envolvidos da logística verde. Foram sugeridas algumas recomendações gerenciais para os três níveis de maturidade.
Palavras-chave: Gestão da Cadeia de Suprimentos. Sustentabilidade. Logística Verde. Provedores de Serviços Logísticos.
Abstract
Due to the environmental impacts caused by economic development, the green logistics theme is gaining notoriety and has demanded attention from managers. Verifying the level of maturity and the level of understanding of green logistics practices provides subsidies for a better performance of these managers. Thus, the main objective of this work was to verify if the level of understanding of the green logistics practices of the employees of logistics companies varies in the same direction as the level of maturity. Such work was developed in two sequential stages: the first one had a qualitative nature and the second one had a quantitative approach. The first step resulted in the identification of three logistics providers with different levels of maturity in green logistics management. The second step measured the level of understanding of green logistics for employees of each of these three providers. The research demonstrated that the understanding of green logistics practices varies in the same direction as the company maturity level of green management; that is, the higher the level of maturity of the company's green management, verified by its practices, the greater the understanding of its employees about the components involved in green logistics. Some management recommendations have been suggested for each of the companies presenting the three diferente levels of maturity.
Keywords: Supply Chain Management. Sustainability. Green Logistics. Logistics Service Providers.
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DOI: http://dx.doi.org/10.12819/2020.17.5.1
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