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Centro Unv*rsitário Santo Agostinho
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www*.fsanet.com.*r/revista
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Rev. FSA, Tere*i*a, *. *0, n. 8, art. 3, p. 41-63, ago. *0*3
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I*SN Impresso: 180*-6356 ISSN *letrô*ico: 2317-2983
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http://dx.doi.org/10.12819/2023.2*.8.3
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Perf*rmance in Public Management: Com*a*ing Effic*en*y, Effe**iveness and Ef**ctiveness
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B*tween Brazi*ian F*d*ral Unive*sities
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Desem**nho n* Gestão Pú*lic*: Compa*a*ão de Ef*ciência, Eficácia e E*ic*cia Entre
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Unive***dades Fed*rais Brasileir*s
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Alexand*e Rodrigues *antos
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Doutor em A*mi*istração pela U*iversida*e F*deral da **raíba
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a*sa*tospi@hotma*l.**m
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Daniel *elipe Victor Mar*i*s
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Doutor e* Administra*ão pela Universid*de d* Fortaleza
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da*iel.*ma*tins@*frpe.br
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Ev*ng*l*na da Silv* Sou*a
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Doutora em Ad*inistração pela Universidade *ederal do Ceará
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*v*n*e*in*sous*@gma**.com
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Airton Junio* V*era S*ntos
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Mestr*ndo em Ad**n*stração Pública pela Un*versi*a*e Federal ** P*auí
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*irton@uf*i.edu.br
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End**eço: Alex*ndre Ro*rigues Sa*tos
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U*iversida*e Federa* do Pia*í, Ministr* *etrônio P*rtela,
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Ininga 6*049*5* - Teresina, PI - Brasil
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E*i*or-Chef*: Dr. Tonn* *erley *e Alencar
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Endereço: Da*iel Fe**pe Victor Martins
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Rodrig*es
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Unive*sidade Federal Rural de P*rnamb*c*, Codai. Rua
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*om Manoel *e Me*e*ros, *ois Irmãos, 52*71-900 -
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Artigo recebid* em 26/04/20*3. Úl*i*a
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vers*o
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Recife, PE - Brasil
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re*ebida em 15/*5/2**3. Aprov*do em 1*/05/202*.
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E*dere*o:
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Evangelina da Si*va S*usa
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Universida*e Federal do Piau*, C**tr* de Educaç*o
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Avaliado p*lo s*stema Tripl* Review: Des* Review a)
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Aberta e a Distância. *ua *la*o BilacCentro64001280 -
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pelo *ditor-*hef*; e b) Double Blind Review
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Ter*sina, PI - Bra*il
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(a*aliação c*ga por dois avaliadores da áre*).
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Endereço:
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**rton Junior Viera Santos
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Univ*r**da*e Federa* *o Pi*uí, *i**stro Petr*nio Po*tela,
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Rev*são: Gramati*a*, Normat*va e de Formatação
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Ininga *4*4*550 - Teresin*, PI - Brasil
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A. R. San*o*, *. F. *. M**tins, E. S. Sousa, *. J. V. Santos
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42
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ABSTR*CT
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*he ai* of this p*esent wor* to is
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co*pare the performance in
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public manage**nt among
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Brazil*an federal universities, *r*m indica*ors, which *e*l *ith the levels of efficiency,
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e*ficacy a*d *ffectiveness extra*ted dir*c*ly from the performance m*nag*ment repor*s o* the
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Federa* Court of Au*itors. C*n*uc**ng t*e *e**arch, se*ond*r* *ata *omp*i*ing a *nive*se of
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63
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fed*r** univer*ities *ere use* *i*hin a time f*ame between the
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years 201* to
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2019.
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Through the application of *ultivariate statistical t*chniques of data, such
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as multiple *inear
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*egression and analys*s of clust*rs (c*nglom*r*tes), i* was possible to compar* *he
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p*rformance *etween each B*azilian federal university with the p**lic management in*icators
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adopted by t*e TCU. T*e comparative ana*ysis allowed the development *f group*ngs
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*etween the federal uni*ersiti*s accordin* to the resu*ts
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of *ach m*nagem*nt indicator, in
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such a w*y
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that it made it pos*ib*e to know the
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p*rformance of
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each gr*up by levels *f
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efficiency, e*fectiveness a*d effectiveness.
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Ke**ords: Perform*nce. Brazilia* Federal Universitie*. E*ficie*c*. Efficacy. Effectiven*ss.
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RESUMO
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* objetivo
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do prese*te t*a**lho é comparar o *esemp*nho na ges*ão públ*ca entre as
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universida*es *e*era*s brasile*ras, a partir de in*ic*dore*, que tratam d*s n*veis *e eficiê*ci*,
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eficácia e
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efet**idade ex**aídos diretam*n*e dos relat*rio*
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de
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**stão de
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desempen*o
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*o
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Tribunal de Contas da Un*ão. Para a rea*ização da pes*uisa, for*m utilizad*s
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d*dos
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*ecund*rios
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compree*dendo *m universo de 63 uni*ersi*ad*s fe*erais
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em um r*corte
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t*mpor*l *ntre os anos *e *01* a *019. P*r meio da
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a*licação d* técnic*s
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estatís*icas
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multivariadas de *ados, como r*gressão *inear múltipla e análi** de clusters (*onglome*ados),
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foi possível comparar o desemp*nho de cada
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*niver**da*e federal bras*leira
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c** *s
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indi*adores
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d* gestão pública ad*tado* p*lo TCU. A *n*li*e co*para*i*a
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permitiu
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o
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desenvolvimento
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de *grupamentos e**re as universida*es federais *e ac*rdo
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co* *s
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*esultados *e cada ind*cador de gestão, *e f*rma que possibilitou conh*cer * desemp*nho de
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cada a*rupamento **r nívei* de efici*ncia, e*icácia e eficácia.
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Palavras-cha*e: Dese**enho. Univer*idade* F***r*i* Bras*l*iras. E*iciência. Ef*các*a.
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E**cácia.
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</page><line>
Rev. F*A, Teresina, v. 20, n. 8, art. 3, p. 41-63, ago. *02*
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ww*4.fsanet.com.br/revista
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Perfo*mance in Pub*ic Management: Compar*n* Ef*ici*ncy, Effect*ve*ess *n* *ffectiveness *e*ween
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43
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1 INTRODUCTI*N
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In the last 10 years, *he *m*rgence *f mo*e studies **al*n* with the fi*l*
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of publ i c
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managem*nt h** ***n grown *ubstantially, interna*ionally and nationally (Santos et al, 20**;
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Santos et a*,
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*0*7), havin* attribu*ed, *bov* a**, a sign*f*cant po**ion of theo*etical efforts
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empir*cal
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in the n**d t* e*pan* the strategies, wh*ch search *or le*eraging the
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**vels of
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effi*iency, effic*cy and effe*tiv*ne*s *f p*blic organizat**n*.
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In Brazil, for e*a**le, the e*phas*s gi*en by mo*t stu**e* on public m**ageme**,
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seeks to analyze the *erform*nc* level of B*azilian federa* universit*es from the m*a*ur*men*
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of the ma*ager*al performan** o* *hese un*versities (Santos & *oronh*, 201*; Galvão,
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Cor*êa; & Alv*s, *01*; *ugob*ni, 2010; Melo, Sarrico & R*dno*, 2010).
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Public un*v*rsi*ies i* *razil are l*oking ** rest**cture th*i* pe*f*rmance standards
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ac*ording to the req**r*ment* of *he E*uc*tion Minist*y - M*C (S*einer, *005), ** *ell as th*
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Federal Au*it C*urt TCU (Santos et al, 2017). Because of this, being c*ncer*ed with the -
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performance of pu*lic universities mea*s, therefore, the searc* for inst*tutional quality.
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*n t** litera*u*e thro*gh the l*st 10 yea*s, t*e*e
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*re se*ies of mo*els *h*t see* to
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analyze perfo*mance, mainly t*roug* *nves**e*t
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in**cators, *n *he one h*nd by measuring
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t*e g*oba* pe*form*nc* instituion and on the other by th* cri**r*on of instituti*n*l
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sustain**ility (Azma, 2010; W*heed, Khan; & Ve*tch, 2011). In this **nse, per*or*a*ce in
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*ublic u*iv*r*ities m*y be divided, a prio*i, into t** blocks ** anal*sis, namely: *c*demic
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pe*formance - r*lated to t*e q*ality of t*aching, r*sear*h *n* the use o* graduates *n the *abor
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market and the other bloc* mentions pe*fo*man*e fi*ancial an*
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econo*ic of
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*hese
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i ns t i t ut i ons .
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In the last 10 ye*r*, a significan* emphasis has bee* given ** stud*es involving
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pe*for*ance a**lysis, especially *ith*n the sc**e of public o*ganizatio*s, since this pr*c*ice
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has been *ons*l**ated as a *oherent way to min*mize bottl*neck* re*ult*ng from burea*cra**c
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an* nebulous proce*ses in
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t*e man*gemen* o* *razilian public universities (Santos et al,
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*017).
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Then, t*is resea*ch is *uided to a*s*er t*e followi*g quest*on: *re th**e re*ional
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simil*riti*s i* *anage*e*t perform*nc* and results among Brazilian federal univers**i*s? To
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answe* t*is qu*stion, it has
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to star* from the hypo*hesi*
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a*out **e *xistence of
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evi**nc*
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on
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TCU aud**s *ha* i*dicate a*pro*i*ate *erfo*mance in*ices a*ong some Brazilian fe*eral
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universi*ies.
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Rev. F*A, Teresina PI, *. 20, n. 8, art. 3, *. 41-63, ago. *023 www*.*sanet.com.br/rev*sta
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*. R. Santos, D. F. *. Martins, E. S. Sousa, *. J. V. Santos
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44
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*n this **nse, the general objective was outlined: to compare the p**form*nce *n pu*lic
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management among Brazil*an fed*ral universities, based on indicato*s th*t d*al w*th t*e
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levels
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*f efficiency,
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eff**acy a** *ffecti*eness. Specif**al*y, we sought t*: i) identify t*e
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indicators wi*h the
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greatest r*lationshi* betw*en universiti*s;
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ii) measu*e th* existing
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co*relation b*tween the diffe*ent oper*tio*al
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performance indi*ators a*d, i**) cl*ssify a*d
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g*oup the feder*l un*versities accordi** to the performance a*hi*ved.
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The research used re*l data *mong
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the *ea*s 2015 to 2019, c*ns*sting of the
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application of mult*varia*e st*t*stic** techn*q*es *or data anal**is. From universe of 63 *
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fe*eral universities, th* r*search used the multi**e *i*ear regre**ion te*hnique,
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as well *s
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c*uster an*lysis (clus*ers) s*eking to meet the proposed objective. Based on the
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afore*en*ione* argum*n*s, this wo*k i* justified as an an*lytica* *cope that seeks t* s*pport *
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possible rev*ew of strat*gies a*d
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practi*es currently adop*ed b* m*na*ers
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of feder*l
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*niversi*ies in Brazil.
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2 THEORE*ICAL FRAMEWORK
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2.1 Feder*l u*ive*si*y manageme*t in Brazi*
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The e*ergence of a more effi*ien* public management *as *riven a se*ie* of changes
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in the manageme*t stru*ture of Brazilian public machine. T*is perspectiv* h*s m*de the State
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assu*e a *ew guidel*ne *s a promoter of *ost- o* *e*-*ureaucratic strategies an* management
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mod*ls, oriented towards good resul*s b*sed on pe*formance measures (Brasil, 2009).
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T*is fact *s pe*ceived **en t*e federa* g*vernme*t i*sti*uted in 200* the
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GES*Ú*LI*A pr*gram - National Pr*gram for Public *anagement and Debureaucr*t*zat*on
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whic*, for *ts pu*pose, sea*ch for di*e*ting public institutions to bui*d s*e*ifi* models for
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meas*ring perform*nc*, b*se* on a *oli** in*pired by t*e pr*mise that the manag*ment
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of
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public bodies an* *ntities m*y and should be *y ex***lence an* co*patible with inter*ationa*
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standards *f qu*lit* in *anagem*nt (Br*sil, 2009). And, good m*nagement in the publ*c
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secto* impli*s the search and
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achie*ement of results, regardless *f meritor*ous efforts or
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int*ntions that s*arc* for *eet*ng demands, **llectiving in*erests, as well as the
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cit*zens\
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expec**tio*s or orga*izations t*at *ake up s*ciety i* a realistic and sust*inable way (Braz*l,
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2009).
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*n **de* to a*comp**y the process of S*ate **form, in
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the field of higher education
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*here was a signific*nt replacem*nt
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of burea*cratic contr*l*, based on a *ew ma**geria*
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</par><par>
</page><line>
R*v. FSA, T*resina, v. 20, n. 8, art. 3, p. 41-63, *g*. 2***
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*ww4.f*anet.com.br/revista
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</par><page>
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*erform*nc* in Public Manageme*t: Com*a*ing Efficiency, Effectiv*ne*s and Eff*ct**ene*s Between
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45
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culture by i*corp*r*ting the evaluation p*licy a* a str*tegic eleme*t *f
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p **l i c
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m*nag*ment
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(Castro, 1997). The logic of the discu*sion *n the necessa*y expa*sion of higher **uc*tion in
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Brazil *mplied re-discu*sing the current policies a*d org**izational and regulatory
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fr*m*wor*s, espe*ially in the privatist p*rspectiv* underlying the reg**ation and m*nagement
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policies of this level of ed*cation (Cunha, 2007).
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In this l*ght, Brazilian public hi*her education institu*ions h*ve been reaac*i*g ***
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tar*et o* several *nquiries for three decades, especially due to man*ge*ent problems (Vieira
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& Vi*ir*, 2004). Then, educational polic**s were r****e*ted an* i* tun* with neolibe**l
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premise*, which e*phasiz* pr*ductivity,
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eff*ciency
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and total qualit* (Olive*ra, *007;
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Sguissardi & S*lva Juni*r, *001).
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In *he FHC governme*t reform (1994-2003), it was understood t*at th* sing*e mode*,
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tea*hing, resear*h and ext*ns*on, it had been exhaus*ed and it would be unable t* ada** to the
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new co*dit*ons o* th* w*r*d ec*n*my, as it was in*rt and inflex**le to a *ang*
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*f current
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de*ands, requ*rements and cha*lenges. *sing w*at it would be necessary to m*k* *he offer o*
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highe* educati*n mor* f*exible and diversify, in orde* to ***ble the emergence of *ew
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institutional an* o*ganizat*onal st*uctur*s **d t*at exist*ng inst*tutions, espe*iall* **iversi*ies,
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could rethink t*eir iden*ity and develop *kills *h**ugh association *ith th* d*mands and
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regio*al, loca*, producti*e sector and labor *arket requirements (Brasil, *ec, 1996).
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In this way, the searc* for the moderni*ation a*d expan*ion *f higher educa*ion i*
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B*azil cre*ted a scenario, in such * w*y that c*mpet*ti*eness became an e*ement of
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instituti*nal pr*ssure fo* be*ter management practi*es and, co*sequ*n*ly, the co*stant *ncr*ase
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in effectiveness a*d *ff*ciency (Mu*iel, 2*06).
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2.2 T*U Management and Perform*nc* Indicators *o* Braz*lian Fe*er*l Un*versities
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Several *nternational ini*iatives have f*cused their effo*ts on proposal* f*r evaluation
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in*exes (Yoneza*a, 20*8; Bertolin, *007; N**arra, 2004; Biggeri, & Bini, 20*1; Dundar, &
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Le*is, 199*; *orld *ank, 1994), that i*, how instrumen*s to support the process of evalua*ing
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the efficie*cy of universities. Then,
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the importance of thi* *opi* *s highlighted, as well a*
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</par><par>
</page><line>
hi**ligh*ing the various criticisms related to the adequacy and effective us*fu*n*ss o* metrics
</line>
<line>
for th* i*ternal an* ext*rnal evaluation process of highe* education institutions (Sant*s et al,
</line>
<line>
*0*8; *antos et al, *01*).
</line>
<line>
The search for grea*er effectiv**ess in th* m*ssion of th* publ** organization, great*r
</line>
<line>
*ost reduction, greater de*ree *f efficiency, commitment t* the p*blic, as *ell as
</line>
<line>
R*v. FSA, Teresina PI, v. 20, n. 8, art. 3, p. 41-63, ago. 2023 www4.fsanet.com.br/revista
</line>
</par><page>
<par>
<line>
A. *. Santos, D. F. V. Martins, *. S. Sousa, *. J. V. *antos
</line>
<line>
*6
</line>
</par><par>
<line>
**ga*iza*ional management practices are s*me of *he variabl*s fo*nd *n *ublic administration
</line>
<line>
that m*y se*v* as * para**te* to measure th* degr** of orga*ization*l p*rform*nce. From this
</line>
</par><par>
<line>
perspect*v*, *erformance mana*eme*t becomes a *ystematic set of
</line>
<line>
actions *ha* se*k to
</line>
</par><par>
<line>
establish the resu*ts to be ac*ieved and t*e resources needed to do then, al*o inc*uding *he
</line>
</par><par>
<line>
m*chanisms for **igning t*e im*lementing str*ctures
</line>
<line>
and the m*nitoring and *valuat*on
</line>
</par><par>
<line>
syste* (*rasil, 201*).
</line>
</par><par>
<line>
The use of managemen* indi*at*r* aims, *n t*is sense, at
</line>
<line>
provid*ng acti**s whi*h
</line>
</par><par>
<line>
allow * *etter manageme*t o* ava*la*le re*our*es a*d, at the sa*e ti*e, informing th*
</line>
<line>
com*unity about th* us* of these resour*es, in addi*ion, it can exe*c*se, from the per*pective
</line>
<line>
of the citi*en and *uperior superv*sory entities, a bett** contro* in ev**uating the *ubli*
</line>
<line>
man*gers\ p*rformance (*ant*s et *l, 2018; Santos et al, 20*7; *eis, *011). **d, in t*e
</line>
<line>
c*nte*t of higher *duc*tion i**titut*ons in Brazi*, Decre* nº 92.*0*/*985, in Art. 1, item I*,
</line>
<line>
**clar*s as an obj**tive the im*lementation of a mo*itori*g a*d *valuat*o* *ystem.
</line>
<line>
In t*is sense, i* is worth me*tioning that in the second ha*f of th* 1990s, ext**nal
</line>
</par><par>
<line>
ev*lu*tion
</line>
<line>
gained releva*ce fr*m the *ational Cour*e E*amination (ENC) and, *n 2002, the
</line>
</par><par>
<line>
establi**ment of management *ndicato*s by th* Federal A*dit Court toget*er with the Fede**l
</line>
<line>
Secretariat. *f Int*r**l Co*t*o* *nd t*e Hi***r Education Secr*tariat of the Education
</line>
<line>
**nistry (SESu) (Bra*il, 2014).
</line>
<line>
And, in *004, Brazi*ian Gov*rnment, thro*gh Law No. 10,861 from April *004,
</line>
<line>
adopted t** National Higher Educa*ion Assessment System (Br*sil, **14). It wa* established
</line>
</par><par>
<line>
the fol*owing objectives: impro*ing the quality
</line>
<line>
*f hi*her edu*ation; expansio* a** supply
</line>
</par><par>
<line>
orie*tation; increased ins*itutional effectiveness; academic and social ef*e*tiveness;
</line>
</par><par>
<line>
affir*ation of auto**m* an* inst**utional identity, amo*g
</line>
<line>
o*hers. It is remarkable, howe*er,
</line>
</par><par>
<line>
th*t the action
</line>
<line>
*f measu*i*g the level of
</line>
<line>
efficiency of a p*bl*c program can *e a *i*d of
</line>
</par><par>
<line>
refle*tion of the re** diffi**l*y of verifyin* and analyzing the fulfil*m*nt o* estab**shed goals
</line>
<line>
and objectives, corr*lat*ng the* with *he cos** n*cessary to achieve these results.
</line>
<line>
Acco*d*ng to the T*U, in it* d*cision n*. 4*8/2002, det*rmined that *ederal
</line>
<line>
un*versitie* should incorporate n*ne p****rmance i*dicators in t*eir *an*gement reports, with
</line>
<line>
t*e aim a* *uilding a historical series *f the evolution of releva** manage*ial asp**t*, g*iding
</line>
<line>
to the a*dit of an *perat*o*al *a*ure in te**s of good admini*tr*tive pra*tices. Such indicators
</line>
</par><par>
<line>
are au*ili*ry too*s *n m*nitoring the per*o*mance of en*ities, servin*
</line>
<line>
*s
</line>
<line>
an ins*rument f**
</line>
</par><par>
<line>
*mproving the *a**gem**t fr*m IFES (Brasil, 201*).
</line>
</par><par>
<line>
In *his sense, th* use of perform*nce indicators to measure
</line>
<line>
**e resul*s *chi*ve* by
</line>
</par><par>
<line>
managers refers to a
</line>
<line>
techn*que related to the concept of per*o*mance
</line>
<line>
acc*untabilit*, and
</line>
</par><par>
</page><line>
Rev. FSA, Ter*sina, v. 20, n. 8, a**. 3, p. 41-63, ago. 2023
</line>
<line>
*ww4.fsanet.com.br/*ev*sta
</line>
</par><page>
<par>
<line>
P*rformance in Public Manageme*t: *omparing Efficiency, Effectiveness a*d Effe*tiveness Betw*e*
</line>
<line>
*7
</line>
</par><par>
<line>
which also co*tr*bute t* *h* process o* transpa*ency on how
</line>
<line>
*ublic r**our*e* are being
</line>
</par><par>
<line>
man*ged *nd *hat results are
</line>
<line>
bei** achieved. Still
</line>
<line>
fr*m the point of vie* of
</line>
<line>
publ i c
</line>
</par><par>
<line>
man*gement, *he*e
</line>
<line>
indicator* are p*esented as a feed*ac* or feedback tool for the
</line>
</par><par>
<line>
orga*izatio*al learning process, helping both in the prepa*at*on *f planning and control
</line>
<line>
(Brasil, 2014).
</line>
</par><par>
<line>
Accordi*g to Execut*on Rule **. 5, of December 28,
</line>
<line>
2007, Annex * (CG*
</line>
</par><par>
<line>
Ordinance
</line>
<line>
No. 1.*5*/2007, *f
</line>
<line>
1*/28/2007), th* TCU ind*cators are se*a*ated into **oups *f
</line>
</par><par>
<line>
indicato*s: efficien*y,
</line>
<line>
*ffect*ven*ss, effectivenes* and compar*bility; wher* the '*fficiency
</line>
</par><par>
<line>
indicators' establish the rel*tio*ship between the results obtained and the re*ources us*d; *he
</line>
<line>
'effic*c* indicat*rs' refer to th* result or e**n the com*a*ison *f goals achie*ed with plann*d
</line>
<line>
goals; t*e 'effectiveness indicator*' are related to the *ffe*ti*e result and impacts *f the Un*t's
</line>
<line>
*er*or*ance that fulfill its instit*t*on*l respon*ibilities; and yet, the 'c*mpa*abi*i*y indicators'
</line>
<line>
*ha* have 2.2. T*U Manag**ent and P*r*ormance Ind*cators for Brazilian **deral
</line>
<line>
Unive*sities.
</line>
<line>
Severa* inter*ati*nal initiatives have focu*e* their *ffo*ts on proposal* for *valuation
</line>
<line>
in*ices (Y**eza*a, ***8; Ber*oli*, 2*07; Na*arra, 2004; Biggeri, & *ini, 20*1; Dundar, &
</line>
<line>
Lewis, 1999; World Bank, 1994), that is, ho* inst*um*nts to support t*e proce*s of eva*uat*ng
</line>
</par><par>
<line>
*he efficiency of uni*ersit*es. In Brazil, for example, the evaluation
</line>
<line>
*f higher education
</line>
<line>
is
</line>
</par><par>
<line>
being dis*usse* *n publications in scientific j*urnals (Polidori, 2009; Zandavalli, 2009). Thus,
</line>
<line>
the impo*tance of this t*pic is *igh*ight**, as *ell ** highlig*ting the v*rious criticisms
</line>
</par><par>
<line>
related to the adequacy and effective u*efulness
</line>
<line>
of m**rics *or the interna* and
</line>
<line>
external
</line>
</par><par>
<line>
evaluation process *f high** education *nsti*ution* (*anto* et al, 2018; Santos et *l, 2017).
</line>
<line>
The sea*ch for greater effectiveness ** *he mission o* *he public organization, gr*a*er
</line>
</par><par>
<line>
cos* reducti*n, g*eater degree of efficie*cy,
</line>
<line>
commitment to the public, as wel* as
</line>
</par><par>
<line>
organi*atio**l management pr*ctices are some of the variables *ound in pub*ic administration
</line>
<line>
*hat can serve as * pa**meter to measu*e the degree of organi*ation*l per*orman*e. From this
</line>
</par><par>
<line>
perspective, *e*formance management *ecomes a
</line>
<line>
systematic set of act*on* that seek to
</line>
</par><par>
<line>
*stabli*h
</line>
<line>
the results to be ac*ie**d and the r*so*rces neede* to do s*, including
</line>
<line>
t he
</line>
</par><par>
<line>
mechanisms *o* al*gning *he *mplementin* structures and th* *oni*o*ing and
</line>
<line>
eva*uat*on
</line>
</par><par>
<line>
system (Br*sil, 2014).
</line>
</par><par>
<line>
The use of man*gem*nt indicator* aims, i* t*is sense, to provide ac*ion* that allow a
</line>
<line>
better managemen* of av*il*ble reso*rces and, at t*e same time, inf*rm *he c*mmunity ab*ut
</line>
<line>
*h* use o* these resources, in addition, *t c*n ex*rcis*, f*om the p*rspective o* the citiz*n and
</line>
</par><par>
<line>
sup*r*or supervi**ry entities, a b*tter control in eva*uating the *erf**mance of
</line>
<line>
publ i c
</line>
</par><par>
</page><line>
Rev. FSA, Te*esina PI, *. *0, n. 8, art. 3, p. *1-*3, a*o. 2023 w*w*.fsa*et.com.br/revist*
</line>
</par><page>
<par>
<line>
A. R. Santos, D. F. V. Martins, E. S. Sousa, A. J. V. Sant*s
</line>
<line>
48
</line>
</par><par>
<line>
*anagers (Santos et al, 20**; *ant*s et a*, 2017; Reis, 2011). A*d, *n t*e context of higher
</line>
<line>
education institutions i* B*azil, Decree nº 92.200/1985, in *rt. 1, item IV, d*clar*s as *n
</line>
<line>
objective the implemen*ation *f a mo*itoring *nd eva*uation sys*em.
</line>
<line>
I* *his s*nse, it i* w*rt* m*ntion*ng th*t in t*e second half of the 199**, exter*a*
</line>
<line>
evaluation g*ined rel*vance from t*e National *ourse Examination (ENC) and, *n 2002, t*e
</line>
<line>
es*ablishm*nt of m*na*ement ind*cators by the Fe*eral Audit Court toge*her w*th the F*deral
</line>
<line>
Secretar*at. of Internal Control an* the Hig**r Edu*ati*n Secretariat of **e Education
</line>
<line>
Ministry (SESu) (Braz*l, 2014).
</line>
</par><par>
<line>
*n*, in 2004, the Brazilian Go**rnment, throu*h Law No. 10,861 of April
</line>
<line>
2004,
</line>
</par><par>
<line>
adopted the Nati*nal Higher **ucation Asses*me** System (Brasil, 20*4). It establish*s *he
</line>
<line>
*ol**wi*g obj*cti*es: i*provin* the q**lity of hi*h*r e*ucation; expan*io* and *upply
</line>
<line>
orient*tion; increased institut*onal effect*venes*; academic an* s*cial ef*ectiveness;
</line>
<line>
affir*a*ion of autonomy and i*s*itutio*al identi*y, among ot*ers. I* *s no*ew*rth*, h**ever,
</line>
</par><par>
<line>
that the acti*n of measuring the *evel of effic*ency of * public pro**am can be a kind
</line>
<line>
of
</line>
</par><par>
<line>
reflecti*n of t*e rea* diffi*ulty *f verifying and ana*y*ing the fulfi**ment of est*bl*shed goals
</line>
<line>
an* obj*c*ive*, *orrel*ting them with the costs necessa*y to achieve t*ese re*u*t*.
</line>
<line>
According to th* TCU, ** it* decision no. 408/2002, determined *hat federal
</line>
<line>
univ*rsities should **corpo*ate nine per*or*ance indicato*s in t*eir man*gement reports, w*th
</line>
<line>
*he aim of build*ng a h**tor*cal seri*s of the ev*luti** of r*levant manager*al aspects, gui**ng
</line>
</par><par>
<line>
the audi* of an operational nature
</line>
<line>
in
</line>
<line>
te*ms of g*od *dmin*strative
</line>
<line>
p*act*ces.
</line>
<line>
Such
</line>
<line>
ind*cators
</line>
</par><par>
<line>
are a*xiliary tools in m*nitorin* the
</line>
<line>
pe*fo**ance of entities, *er**ng as *n instrument f**
</line>
</par><par>
<line>
improving th* management of IFES (Br*sil, 20*4).
</line>
<line>
In this *ense, the use *f perform*nce indic*tors to meas*re th* re*ults *chieve* by
</line>
</par><par>
<line>
m**age*s *ef*rs to tech*iqu* related to th* concept of a
</line>
<line>
performance
</line>
<line>
accountabilit*, and
</line>
</par><par>
<line>
w*ich also contribute
</line>
<line>
to the pro*ess ** *ransparency *n how public resources
</line>
<line>
are being
</line>
</par><par>
<line>
managed and what results ar* being achie*ed. St*ll fr*m *he
</line>
<line>
*oi nt
</line>
<line>
of view of *ublic
</line>
</par><par>
<line>
mana*ement,
</line>
<line>
**ese in*icato*s are *resented as a feedback or f*edba*k tool fo* *he
</line>
</par><par>
<line>
organizational
</line>
<line>
le*rnin* process,
</line>
<line>
he*pi*g both in the preparat*on of plannin* and *ontr*l
</line>
</par><par>
<line>
(Brasil, 2014).
</line>
</par><par>
<line>
Acco*d*ng to Execution Rule N*. 5, of D*cember 28, 20*7, Annex V (CGU
</line>
</par><par>
<line>
O**inance No. 1.950/2007, of 12/28/**07), t*e TCU indic*tor* are sepa*ated into g*oups
</line>
<line>
of
</line>
</par><par>
<line>
indica*o*s: effic*en*y, effectivene*s, ef*ec*i*en*ss
</line>
<line>
and comp*rability; *he*e
</line>
<line>
th* 'effic*en*y
</line>
</par><par>
</page><line>
*ndicators' establish the relationsh*p b**wee* t*e results obtain*d and the r*source* used; the
</line>
<line>
'efficacy indicators' refer to the re*ult or even the comp*rison of goals ach*eved with p*a*ned
</line>
<line>
*e*. FSA, Teresina, v. 2*, *. 8, ar*. 3, p. *1-63, *go. 2023 www4.f*ane*.com.br/r**ista
</line>
</par><page>
<par>
<line>
Pe**o*mance in Public Management: Comparing Efficiency, Ef**ctiveness *nd Ef*ective*ess Between
</line>
<line>
49
</line>
</par><par>
</par>
</page><page>
<par>
<line>
A. R. Santos, D. F. V. Mart*ns, E. S. Sous*, A. J. V. Santos
</line>
<line>
50
</line>
</par><par>
<line>
A *ew variable was al*o introd*ced *n or*er to measure the budgetary efficienc*
</line>
</par><par>
<line>
institution, defined by the rela*ions*i* between the *lanned *udget, *esul*ing
</line>
<line>
from an
</line>
<line>
**itial
</line>
</par><par>
<line>
allocation, and
</line>
<line>
* he
</line>
<line>
one actuall* execute* at the end of the yea*. From this perspective, it is
</line>
</par><par>
<line>
i*portant *o *i*hlight Dec*ee N*.
</line>
<line>
7,233 *f July 19, 201*, which pro*i*es for budgetary,
</line>
</par><par>
<line>
a*ministrativ* and fi*ancial
</line>
<line>
procedi*gs rel*te* u*iv*rsi** a**onomy, also refe*ring to art. to
</line>
</par><par>
<line>
20* of the F*deral Co*s**tution. According to art. 4 *f the same decree, for the *repar*ti*n of
</line>
<line>
annual budget proposals for federal universities, th* E*ucation M*nis*ry w*ll tak* i*to *ccount
</line>
<line>
*he so-called distributi*n ma*rix, f** the alloca*ion o* res*urc*s destined to e*penses classified
</line>
</par><par>
<line>
*s '*ther current and capital ex*enses', in whi*h the ela*o**tion o*
</line>
<line>
this *atrix must follow
</line>
</par><par>
<line>
p*evio**ly estab***hed paramet*rs (B*asil, 2014).
</line>
</par><par>
<line>
Th*re has been a contin*ous effort on the part of a*ademics to validat* s*atistics on the
</line>
<line>
performa*ce from IFES, in o*der t* adj*st meth*ds, models, perfo*mance indicators, as well
</line>
<line>
a* *r*v* w*ether the be*efit* **ovid*d by IFES *erve so*iety a*equa*ely (G*l*ão e* al.,
</line>
<line>
2*11).
</line>
<line>
3 METHODOLOGY
</line>
<line>
The present inves**gation was based on the pa**digm between management and
</line>
</par><par>
<line>
performance, making use
</line>
<line>
of the *n*ica*ors adopted by the TCU. The
</line>
<line>
choi*e of IFES was
</line>
</par><par>
<line>
*ased *n the c*it**ion of a*cessibi*ity *o th* researche* da*a referring to
</line>
<line>
* *e
</line>
<line>
years 2015 to
</line>
</par><par>
<line>
2*19 established by the TCU, in its d*cision no. *08/2002, extracted from *anag*m***
</line>
</par><par>
<line>
reports. Thus, 63 (six*y-three) I*ES
</line>
<line>
in Bra*il were ob*ai*ed as a
</line>
<line>
re*earc* sample, which
</line>
</par><par>
<line>
co*responds to 91.3% of all Br*zilia* federa* un*ve*sitie*,
</line>
<line>
bein* exclu*ed from
</line>
<line>
the prese*t
</line>
</par><par>
<line>
research *h* newly "created" fede**l universities, namely: Federal Unive**ity *f the Parna*ba
</line>
</par><par>
<line>
**lta, Federal U*iversi** of Jataí, Federal Universi*y ** Agreste o* Pernambu*o,
</line>
<line>
Federal
</line>
</par><par>
<line>
U*i*ersity of Rondonópolis, Federal Unive*sity of Catalão and the Fe*eral *niversi**
</line>
<line>
*f
</line>
</par><par>
<line>
Nor*hern Tocantins.
</line>
</par><par>
<line>
The universi*ies su*veyed were: University of Brasília, F*deral University of G*iás,
</line>
</par><par>
<line>
Fede**l University of Mato *rosso
</line>
<line>
do Su*, Fe*eral University of Grande Dourados,
</line>
<line>
Fe*e**l
</line>
</par><par>
<line>
Univer*ity of M*t* *ros*o, Federal U*iver*ity of Alagoas, Federal Unive*sity of B*hi*,
</line>
</par><par>
<line>
*ed*ral Un*versity
</line>
<line>
of Recôncavo Baiano, *ederal Uni**rs*ty of Wes*ern Bahia, Fede*al
</line>
</par><par>
<line>
Uni*er*ity of Sou*h*rn Bahia, F*d*r*l Universi*y of Ceará, Federal Univ**sit* of Cariri,
</line>
</par><par>
<line>
University of *nt*rnational **t*gra**o* of Af*o-Br*zilia* L*sophony, Federal Unive*sity
</line>
<line>
of
</line>
</par><par>
<line>
Mar*nhã*, F*deral Uni*ersi*y of Paraíba, *ederal Un*versity of C*mp*na Grande,
</line>
<line>
Federal
</line>
</par><par>
</page><line>
Rev. FSA, Te*esina, v. 2*, *. 8, art. 3, p. 41-63, ag*. 2*23 www4.fsanet.com.br/re*ista
</line>
</par><page>
<par>
<line>
Per**rmance in Publi* Management: Comparing Efficiency, *ffective*ess an* *ffectiv*ness Be*ween
</line>
<line>
*1
</line>
</par><par>
<line>
**iversity of Pern*mbuc*, Fed*ral *ural Univer*i*y *f Pernambuco, Feder*l Univ**s*ty of
</line>
<line>
Piauí, Federal University of Rio Grande do Nort*, Federal Ru*al U*iversity of the *e*iar**,
</line>
<line>
Un*v*rsida* Federal University of Ser*ipe, Federal University Vale do *ão Fra*cisco, Fed*r**
</line>
<line>
U*iv*r*i*y of Amazonas, Federal Ru**l Un*versi*y of Amaz*nas, Federa* Univer*ity of *cre,
</line>
</par><par>
<line>
Federal Un*versity
</line>
<line>
of Tocantins, Fed*ral Univ*rsity
</line>
<line>
*f Rondônia, Federa* University o*
</line>
</par><par>
<line>
Rorai*a, *edera* Uni***sity of Amapá, F*deral Unive*sity of Par*, Federal University *f
</line>
</par><par>
<line>
Wester* Pará, Fed*ral University of *he South and Southeast o* Par*, Federal Univ*rsit* of
</line>
</par><par>
<line>
Alfena*, Fe*er*l U*iversity of Itajubá, Federa* Univer*ity of Juiz *e Fora, Fe*eral Univer*ity
</line>
<line>
of Ouro P*eto, Federal Universit* of Lavras, Feder*l Uni*ersity of M*nas Gerais, Fe*eral
</line>
<line>
U*iver*ity of São J**o Del R*i, Universi*y Federa* Un**ersity *f Uberlâ*dia, Feder*l
</line>
</par><par>
<line>
University
</line>
<line>
of **çosa, Federal Univer**ty of Triângulo Mineiro, Univers*ty of
</line>
<line>
* he
</line>
</par><par>
<line>
Jequ*tinhonh* and Muc*ri **lleys *M, Federal Uni*e*si*y o* *he State of São Paulo, F*de*al
</line>
<line>
Unive*sity of A*C, Federal *niversit* of São Carlos, Federal University of Espír*to Santo,
</line>
</par><par>
<line>
**deral University *f F*onteira do *ul, Feder*l Unive*sity *f
</line>
<line>
the State of Ri* de J**eiro,
</line>
</par><par>
<line>
*lum*ne*se Fe**ral University, Feder** University of Rio de Ja*eiro, Fede*al Ru**l
</line>
</par><par>
<line>
Uni*ersity ** Rio *e Janeiro, Federal Univers**y of Santa Catari*a, Fe*era* Uni*ersity of
</line>
</par><par>
<line>
Latin American Integrati*n, Federal U**versity of
</line>
<line>
H*alth S**en*es ** *orto Alegr*,
</line>
<line>
Fed*ral
</line>
</par><par>
<line>
University of P*m*a, Federal Universit*
</line>
<line>
*f Pa*aná, F**eral T*chnolo*i*al University of
</line>
</par><par>
<line>
Paraná, Fed**al U*iversity of Rio Grande, Federal Uni**rs*ty *f Rio G*ande *o *ul, **deral
</line>
<line>
Uni*er*ity *f Pelo*as *nd Federa* U*ivers*ty of *anta Maria.
</line>
</par><par>
<line>
Ini**ally, the e*istence of *issing val*es was not ver*fied. Th*se amounts wou*d
</line>
<line>
n*t
</line>
</par><par>
<line>
im*act the final result. It *s also impor**nt to mention t*** the nominal values *f the var*able
</line>
<line>
current c**t per equi*a*e*t *tudent (*C*E) were c*r*ected *o net *resent values bas*d on **e
</line>
<line>
Nati*nal Consumer *rice Index (INPC), reference val*es for measuring offici*l i*flation. This
</line>
<line>
measur* was take* *o tha* *e could more a*curately *nd r*alisti*ally purchas* the *aria**e.
</line>
</par><par>
<line>
*oon afte*, the *vera*e of the variab*es was measured per year, and l*ter
</line>
<line>
*h e
</line>
</par><par>
<line>
ac*umulat*d average of the *eriod by I*es. In a *econd mome*t, the maxim** an* m*nimu*
</line>
<line>
values, me*n, *tan*ard d*viation *n* varia*ce o* the indicators were me*sured ov*r the period
</line>
<line>
from 20*5 to 2019. T*e*, the correlation **twe*n th* variables *as m*asure*, using Pearson's
</line>
</par><par>
<line>
p*rameters,
</line>
<line>
from - to +1, being negati*e 1
</line>
<line>
and/or positive *espectively. Finally,
</line>
<line>
the cluster
</line>
</par><par>
</page><line>
analysis techn*que w*s appli*d, with the obj*ct*ve of grouping the H*Is fro* the complete set
</line>
<line>
of var**bles, *n order to under*tand their com*o*ition t*rough these group*ngs.
</line>
<line>
*s mentioned above, * sample *f sixty-three IFES was used, corresp*nding to 91.3% o*
</line>
<line>
**e univers* of f*deral insti*utions of higher edu*a**on in Br*zil. Ni** perform*nce indic*tors
</line>
<line>
**v. FS*, Teresina *I, v. **, n. 8, art. 3, p. 41-63, ago. 2023 *ww4.f*anet.com.br/revista
</line>
</par><page>
<par>
<line>
A. R. *antos, D. F. *. Martin*, E. S. S*usa, A. J. V. Santos
</line>
<line>
52
</line>
</par><par>
<line>
wer* *se*: current cost/student (CCAE), full-time student/teacher (ATIPE), full-t*me
</line>
</par><par>
<line>
student/emp*oyee
</line>
<line>
(ATIFE),
</line>
<line>
equivalent
</line>
<line>
*mployee/te*cher
</line>
<line>
(FEPE),
</line>
<line>
CAPES
</line>
<line>
*onc*pt
</line>
</par><par>
<line>
(*CAPES), quali*ication index of faculty (IQCD), graduation succ*ss rate (TSG),
</line>
<line>
degree of
</line>
</par><par>
<line>
student parti**pation (GPE) and **gre* *f i*volvem*nt with graduate *tu*ies (G**G),
</line>
<line>
o*
</line>
</par><par>
<line>
which four *re consi**red i*dic*t*r* of e*fi*iency, *hr*e *s indi*ators of effectiveness and two
</line>
<line>
of *ffectivene*s.
</line>
<line>
4 ANAL*SIS OF RESUL*S
</line>
<line>
4.1 Avera*e performance analysis
</line>
<line>
Tabl* 1 p*esents the ave*age *alu*s *er **ar of the *er*ormance i*dicato*s for the
</line>
<line>
*eriods of 201*, 2016, 201*, 2018 and *0*9 considerin* the universiti*s surv**ed.
</line>
<line>
Table 1 - A*erage p*rformance by year.
</line>
</par><par>
<line>
YEAR
</line>
<line>
CCA*
</line>
<line>
A*I*E
</line>
<line>
ATIFE
</line>
<line>
*EPE
</line>
<line>
GPE
</line>
<line>
GE*G
</line>
<line>
CAPES
</line>
<line>
IQCD
</line>
<line>
TSG
</line>
</par><par>
<line>
201*
</line>
<line>
*$ 24.*45,14
</line>
<line>
1 * ,6 2
</line>
<line>
* ,1 *
</line>
<line>
1 ,5 2
</line>
<line>
0 ,7 3
</line>
<line>
0 ,1 2
</line>
<line>
3 ,7 8
</line>
<line>
4 ,2 *
</line>
<line>
4 3 ,* 8
</line>
</par><par>
<line>
2016
</line>
<line>
*$ *3.084,*5
</line>
<line>
1 * ,7 5
</line>
<line>
8 ,7 8
</line>
<line>
1 ,* 6
</line>
<line>
0 ,7 5
</line>
<line>
0 ,1 1
</line>
<line>
3 ,7 7
</line>
<line>
* ,3 0
</line>
<line>
4 * ,* 2
</line>
</par><par>
<line>
2017
</line>
<line>
R$ 23.535,72
</line>
<line>
1 1 ,* 3
</line>
<line>
8 ,9 4
</line>
<line>
1 ,3 9
</line>
<line>
0 ,7 5
</line>
<line>
0 ,* 2
</line>
<line>
3 ,8 5
</line>
<line>
* ,3 5
</line>
<line>
4 * ,* 6
</line>
</par><par>
<line>
2018
</line>
<line>
R$ 21.62*,11
</line>
<line>
1 1 ,7 3
</line>
<line>
9 ,* 0
</line>
<line>
* ,3 4
</line>
<line>
* ,7 6
</line>
<line>
0 ,1 2
</line>
<line>
5 ,2 *
</line>
<line>
4 ,3 *
</line>
<line>
4 * ,2 8
</line>
</par><par>
<line>
2019
</line>
<line>
*$ 21.364,77
</line>
<line>
* 2 ,0 8
</line>
<line>
9 ,8 7
</line>
<line>
* ,3 0
</line>
<line>
0 ,* 6
</line>
<line>
0 ,1 2
</line>
<line>
3 ,8 *
</line>
<line>
4 ,4 6
</line>
<line>
4 5 ,8 7
</line>
</par><par>
<line>
Total
</line>
<line>
R$ 22.791,18
</line>
<line>
1 1 ,7 6
</line>
<line>
8 ,9 8
</line>
<line>
1 ,* 0
</line>
<line>
0 ,7 *
</line>
<line>
0 ,1 2
</line>
<line>
4 ,1 1
</line>
<line>
4 ,3 3
</line>
<line>
* 5 ,2 3
</line>
</par><par>
<line>
S*ur*e: *repare* b* th* auth*rs (202*).
</line>
<line>
It is noted that the lowest average current cost per student (*C*E) meas*red occu*red
</line>
<line>
in 2019 a*d the hig*est in 2015, pointing to a gener** reduct*on in cu*rent cost p** *q*ivalen*
</line>
<line>
student ove* the pe*iod. As for the r*tio of ful*-time student and teac*er (ATIPE), t*e *owest
</line>
<line>
ratio occurs in 201* and the hig*est r*tio occurs in 2019. Regard*ng th* ful*-ti*e student and
</line>
<line>
employee (ATIFE), the lowest ra*io occur* *n 2*15 and the highes* in 201*. Regarding *he
</line>
<line>
emp*o*ee-teacher ratio (FE*E), the *owest ra*io oc*urs *n 2019 and the h**hes* in *015. *n
</line>
<line>
this *ase, a *ec*eas* over *he period is evident, w**ch may have been due to *he inc*ease *f
</line>
<line>
the numbe* *f profes*ors *e**g hir*d, probabl* d*e ** the op*ning ** new *our*es, to the
</line>
<line>
detrime*t of the hi*ing of n*w *mploye*s, de*tined to *u*port activi**es and aca*e*ic
</line>
<line>
*cti*ities or purposes of Ifes.
</line>
</par><par>
<line>
How*v*r, w* ca*
</line>
<line>
consi*er that t*e ta*geted performan*e indica*ors cate*orized as
</line>
</par><par>
</page><line>
eff*cien*y i*proved over the p*riod, especially i* *019 *or having presented the bes* av**age
</line>
<line>
R*v. FSA, Teresina, v. 20, n. 8, art. 3, *. 41-6*, *go. 2023 www4.fsane*.com.br/revista
</line>
</par><page>
<par>
<line>
Pe*formance in Pu*lic Manage*ent: Co*parin* *fficienc*, Effectiveness *nd E*fectiven*ss B**wee*
</line>
<line>
*3
</line>
</par><par>
<line>
results for the C*AE, ATIP* and *TIFE ind*cator*, t*at is, th*** *f the four indi*ators of
</line>
</par><par>
<line>
*ffic*e*cy.
</line>
</par><par>
<line>
Rega**ing th* effecti*eness indicators, the student participat*on in un*erg*ad**t* and
</line>
</par><par>
<line>
graduate studi*s, *tability was observed both in the GPE
</line>
<line>
and in the GEPG
</line>
<line>
over the period,
</line>
</par><par>
<line>
evi*enci*g *h*t there **s
</line>
<line>
*o increa*e i* st*d*n* involveme*t, either at undergraduate or
</line>
</par><par>
<line>
postgraduate level* gradua*i*n, with academic activit*es. This same t*end **n *e observed -
</line>
<line>
*or t*e effectiven**s ind*c*tors over the per**d.
</line>
</par><par>
<line>
*a*le 2 p*esents the averag* value* by region of
</line>
<line>
t*e pe*formanc* indica*ors for
</line>
<line>
t he
</line>
</par><par>
<line>
*eriods *f 2015, 20*6, 2017, 2018 and 2019 consideri*g the *niversities *u**eyed.
</line>
<line>
T*ble 2 - Average per*ormance by re*ion.
</line>
</par><par>
<line>
REGION
</line>
<line>
CCAE
</line>
<line>
ATIPE
</line>
<line>
ATI*E
</line>
<line>
FE*E
</line>
<line>
GPE
</line>
<line>
GEPG
</line>
<line>
CAPES
</line>
<line>
I*CD
</line>
<line>
T*G
</line>
</par><par>
<line>
N*RTH
</line>
<line>
R$ 19.9*4,10
</line>
<line>
1 1 ,0 8
</line>
<line>
9 ,1 1
</line>
<line>
1 ,2 6
</line>
<line>
* ,7 1
</line>
<line>
0 ,0 6
</line>
<line>
3 ,3 4
</line>
<line>
* ,9 0
</line>
<line>
* 7 ,0 3
</line>
</par><par>
<line>
*ORTHEAST
</line>
<line>
*$ 24.*84,*9
</line>
<line>
1 1 ,3 0
</line>
<line>
8 ,6 8
</line>
<line>
1 ,4 2
</line>
<line>
0 ,7 8
</line>
<line>
0 ,1 0
</line>
<line>
3 ,6 *
</line>
<line>
4 ,2 3
</line>
<line>
* 0 ,4 9
</line>
</par><par>
<line>
M*DWEST
</line>
<line>
R$ *1.*49,50
</line>
<line>
1 2 ,3 0
</line>
<line>
9 ,7 7
</line>
<line>
1 ,2 8
</line>
<line>
0 ,7 7
</line>
<line>
0 ,1 2
</line>
<line>
3 ,8 *
</line>
<line>
4 ,2 9
</line>
<line>
4 5 ,0 9
</line>
</par><par>
<line>
*OU*HEAS*
</line>
<line>
R$ *2.849,57
</line>
<line>
1 2 ,2 7
</line>
<line>
8 ,7 0
</line>
<line>
* ,4 9
</line>
<line>
0 ,7 5
</line>
<line>
0 ,1 3
</line>
<line>
* ,9 1
</line>
<line>
4 ,5 4
</line>
<line>
4 8 ,0 6
</line>
</par><par>
<line>
SOU*H
</line>
<line>
R$ 22.*54,85
</line>
<line>
1 1 ,9 2
</line>
<line>
9 ,6 4
</line>
<line>
1 ,3 6
</line>
<line>
0 ,6 9
</line>
<line>
* ,1 5
</line>
<line>
4 ,2 3
</line>
<line>
4 ,5 4
</line>
<line>
4 6 ,1 3
</line>
</par><par>
<line>
*otal
</line>
<line>
R$ 22.791,*8
</line>
<line>
1 1 ,7 6
</line>
<line>
8 ,* 8
</line>
<line>
1 ,4 0
</line>
<line>
0 ,7 5
</line>
<line>
0 ,1 2
</line>
<line>
4 ,1 1
</line>
<line>
4 ,* 3
</line>
<line>
4 5 ,2 3
</line>
</par><par>
<line>
S*urce: *repared *y t*e aut*ors (2021).
</line>
<line>
It ma* ** seen that th* North *egion r*corded the *owest average perfo*manc*, whil*
</line>
<line>
*he Northe*st re*ion had the highest cons*der*ng the CCA*. F*r ATIP*, it w*s *ou*d that *he
</line>
<line>
North region h*d *he lowest ratio, wh*le the *outheast region had the *igh*st ratio. W*th
</line>
<line>
reg*rd to th* ATIFE indi*ator, it wa* observed *hat the small*st relationship presented *as in
</line>
<line>
the *or*heast region, *hile the large*t relationship occurred in the Midwest region. A*d,
</line>
</par><par>
<line>
considering the FEPE ind*cator, the lowest ratio wa* recorded for
</line>
<line>
the North re*ion and
</line>
<line>
t he
</line>
</par><par>
<line>
hig*e*t for the Sou*h**st region.
</line>
</par><par>
<line>
For the effe*tivenes* indicators, GPE a*d *EPG, **e best ra*es w*re obser*ed for
</line>
<line>
th e
</line>
</par><par>
<line>
Southeas*
</line>
<line>
and South reg*on*, res**cti*e*y; *n* **e lowest rate **r the N*r*h region for bo*h
</line>
</par><par>
<line>
indic*tors.
</line>
</par><par>
<line>
*egarding t*e *AP** i*dicator, i* was found *h*t *he be*t con*ep* was gi*en in th*
</line>
</par><par>
<line>
Sout**ast *egion, and the
</line>
<line>
lowe** i* th* *orth region; *n r*lat**n t* *he IQCD indicat*r,
</line>
<line>
t he
</line>
</par><par>
<line>
highest *n*ex *as re*is*ere* for the Southea*t
</line>
<line>
and *outh r*g*o*s, w*th a value of *.54 for
</line>
</par><par>
</page><line>
both, and the lowest ind*x fo* the North regi*n; fin*lly, with regard to the TSG indica*or, the
</line>
<line>
*est rate *as *bserved for the Southe*st *egion and the lowest *ate for the No*theast region.
</line>
<line>
Rev. FSA, T*resina *I, *. 20, n. 8, art. 3, p. 41-63, ago. 2*23 www4.fsane*.c*m.br/r*vista
</line>
</par><page>
<par>
<line>
A. R. Santo*, D. F. V. Mar**ns, E. S. *ou*a, A. J. V. Sant*s
</line>
<line>
5*
</line>
</par><par>
<line>
4.2 De*c*ipt*ve *nalysis of vari*b*es
</line>
</par><par>
<line>
**ble 2 sho** a de**riptive analy*is of the *at* *ndicat*ng the *ean, me*ian, standard
</line>
<line>
deviation and variance, reflecting the averag* pe*for***ce of t*e IFES in that exerc*s*.
</line>
<line>
*able * - D*s*riptiv* sta*istics
</line>
</par><par>
<line>
A*erage
</line>
<line>
Standard
</line>
</par><par>
<line>
N
</line>
<line>
Varianc*
</line>
<line>
A*y*me*ry
</line>
<line>
Kurtosi*
</line>
<line>
Statistic
</line>
<line>
Deviation
</line>
<line>
**and*r*
</line>
<line>
Stan*ard
</line>
</par><par>
<line>
S*atisti*
</line>
<line>
Stati*tic
</line>
<line>
Statistic
</line>
<line>
Statistic
</line>
<line>
S*a*istic
</line>
<line>
S*atis*ic
</line>
<line>
Erro r
</line>
<line>
Er*o r
</line>
</par><par>
<line>
C*AE
</line>
<line>
3*5
</line>
<line>
22.*91,18
</line>
<line>
8.926,248
</line>
<line>
*.96*,790
</line>
<line>
* ,7 4 0
</line>
<line>
0,137 2.*11,500
</line>
<line>
0 ,* 7 4
</line>
</par><par>
<line>
*TIPE
</line>
<line>
315
</line>
<line>
1 1 ,7 6
</line>
<line>
2 ,* 7 2
</line>
<line>
8 ,5 1 0
</line>
<line>
-0,257
</line>
<line>
0 ,1 3 * 0 ,8 3 6
</line>
<line>
0 ,2 7 4
</line>
</par><par>
<line>
ATI**
</line>
<line>
315
</line>
<line>
8 ,9 8
</line>
<line>
3 ,5 2 8
</line>
<line>
1*.447
</line>
<line>
2 ,1 1 3
</line>
<line>
0 ,1 3 7
</line>
<line>
10,692
</line>
<line>
0 ,2 7 4
</line>
</par><par>
<line>
FEPE
</line>
<line>
315
</line>
<line>
1 ,4 0
</line>
<line>
0 ,3 8 1
</line>
<line>
0 ,1 4 5
</line>
<line>
1 ,0 1 9
</line>
<line>
0 ,* * 7
</line>
<line>
3 ,7 6 2
</line>
<line>
0 ,2 7 4
</line>
</par><par>
<line>
GP E
</line>
<line>
315
</line>
<line>
0 ,7 5
</line>
<line>
0 ,2 4 3
</line>
<line>
0 ,* 5 9
</line>
<line>
4 ,4 * 8
</line>
<line>
0 ,* 3 7
</line>
<line>
34,955
</line>
<line>
0 ,* 7 4
</line>
</par><par>
<line>
GE P G
</line>
<line>
315
</line>
<line>
0 ,1 2
</line>
<line>
0 ,* 7 7
</line>
<line>
0 ,0 0 6
</line>
<line>
2 ,2 2 4
</line>
<line>
* ,1 3 7
</line>
<line>
14,012
</line>
<line>
0 ,2 7 *
</line>
</par><par>
<line>
CAPES
</line>
<line>
315
</line>
<line>
4 ,1 1
</line>
<line>
5 ,6 3 6
</line>
<line>
31,759
</line>
<line>
17,31*
</line>
<line>
0 ,1 3 7
</line>
<line>
304,*58
</line>
<line>
0 ,2 * 4
</line>
</par><par>
<line>
IQCD
</line>
<line>
315
</line>
<line>
4 ,3 3
</line>
<line>
0 ,4 4 7
</line>
<line>
0 ,2 0 0
</line>
<line>
-*,053
</line>
<line>
0 ,1 3 7
</line>
<line>
27,123
</line>
<line>
* ,* 7 4
</line>
</par><par>
<line>
TSG
</line>
<line>
315
</line>
<line>
* 5 ,2 3
</line>
<line>
**,887
</line>
<line>
221,610
</line>
<line>
-*,*50
</line>
<line>
0 ,1 3 7
</line>
<line>
1 ,3 6 2
</line>
<line>
0 ,2 7 4
</line>
</par><par>
<line>
So*rce: Prepare* by th* auth*rs (20*1).
</line>
<line>
It is possib*e *o *eas*re a* accumulated a*erage *ispersion *f the standar* deviat*on
</line>
</par><par>
<line>
around
</line>
<line>
45.52% o* the va**ables, where the CAPES vari**le *ith the *re*test d*spersion and
</line>
</par><par>
<line>
the smal*est for the IQCD variabl* wit* rega*d to the *tandard deviation, that i*, ho* m*c*
</line>
</par><par>
<line>
the measured results deviate from
</line>
<line>
t*e cen*r*l measur*s. In r*lation to asymmetry, *here is *
</line>
</par><par>
<line>
departure from the av*r*ge **lues, cha*acterizing t*e behavior of
</line>
<line>
the **ymmetric variabl**,
</line>
</par><par>
<line>
w*ile for kurtosis, a positive trend is
</line>
<line>
pe*ceived in r*lation to the f*attening of the *or*ality
</line>
</par><par>
<line>
curv*.
</line>
</par><par>
<line>
4.3 Corre*ation *nalysis
</line>
</par><par>
<line>
*a**e 2 r*presents the corr*lat*ons between the **riables measured over
</line>
<line>
t he
</line>
<line>
*eri**
</line>
</par><par>
<line>
*urvey*d.
</line>
</par><par>
</page><line>
*ev. FSA, Teresina, v. 20, *. 8, art. 3, *. 41-63, a*o. 2023
</line>
<line>
www4.fsanet.com.br/revista
</line>
</par><page>
<par>
<line>
Performance in Public Management: Com**ring Efficiency, E*f*ctiveness *nd Effectivene*s B*twe*n
</line>
<line>
5*
</line>
</par><par>
<line>
Table 2 - Corr*lation be*ween vari*bles
</line>
</par><par>
<line>
</line>
<line>
</line>
<line>
VARIA*LES
</line>
<line>
C*AE
</line>
<line>
ATIPE
</line>
<line>
ATIFE
</line>
<line>
F*PE
</line>
<line>
GPE
</line>
<line>
GEPG
</line>
<line>
CAPES
</line>
<line>
IQCD
</line>
<line>
TSG
</line>
<line>
</line>
<line>
</line>
<line>
Pearson\s correla*io*
</line>
<line>
1
</line>
<line>
-.58***
</line>
<line>
-.467**
</line>
<line>
.1 3 8 *
</line>
<line>
-.288**
</line>
<line>
-.182**
</line>
<line>
.0 2 6
</line>
<line>
.* 9 9
</line>
<line>
-.4****
</line>
</par><par>
<line>
CCA*
</line>
<line>
Sig. (2 extremit*es)
</line>
<line>
</line>
<line>
.0 0 *
</line>
<line>
.0 0 0
</line>
<line>
.0 1 4
</line>
<line>
.0 0 0
</line>
<line>
.0 0 1
</line>
<line>
.6 * 3
</line>
<line>
.0 8 1
</line>
<line>
.0 * 0
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
**5
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
</line>
<line>
</line>
<line>
Pea*son\s corr*lati*n
</line>
<line>
-.582**
</line>
<line>
1
</line>
<line>
.5*6**
</line>
<line>
.149**
</line>
<line>
.348**
</line>
<line>
.571**
</line>
<line>
.0 3 0
</line>
<line>
.165**
</line>
<line>
.651**
</line>
</par><par>
<line>
A**PE
</line>
<line>
Sig. (* extremities)
</line>
<line>
.0 0 0
</line>
<line>
</line>
<line>
.0 0 0
</line>
<line>
.* 0 8
</line>
<line>
.0 0 0
</line>
<line>
.0 * 0
</line>
<line>
.5 9 6
</line>
<line>
.* 0 3
</line>
<line>
.0 0 0
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
*15
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
</line>
<line>
</line>
<line>
Pe*rson\s correlation
</line>
<line>
-.467**
</line>
<line>
.*36**
</line>
<line>
1
</line>
<line>
-.*27**
</line>
<line>
.24***
</line>
<line>
.226**
</line>
<line>
-.021
</line>
<line>
-.057
</line>
<line>
.*42**
</line>
</par><par>
<line>
ATI*E
</line>
<line>
Sig. (2 extremities)
</line>
<line>
.0 0 *
</line>
<line>
.0 0 0
</line>
<line>
</line>
<line>
.0 0 0
</line>
<line>
.0 0 0
</line>
<line>
.0 0 0
</line>
<line>
.7 0 *
</line>
<line>
.* 1 7
</line>
<line>
.0 * *
</line>
<line>
</line>
<line>
</line>
<line>
*
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
</line>
<line>
</line>
<line>
Pear*on\s correlati*n
</line>
<line>
.1 3 8 *
</line>
<line>
.149**
</line>
<line>
-.62***
</line>
<line>
1
</line>
<line>
-.013
</line>
<line>
.* 2 3 *
</line>
<line>
.0 6 0
</line>
<line>
.199**
</line>
<line>
.0 8 9
</line>
</par><par>
<line>
FEPE
</line>
<line>
S*g. (2 extre*ities)
</line>
<line>
.0 1 4
</line>
<line>
.0 * 8
</line>
<line>
.* 0 0
</line>
<line>
</line>
<line>
</line>
<line>
.8 * 2
</line>
<line>
.0 2 9
</line>
<line>
.* 8 6
</line>
<line>
.0 0 0
</line>
<line>
.1 1 7
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
315
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
*15
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
</line>
<line>
</line>
<line>
Pearson\* correl*tion
</line>
<line>
-.2*8**
</line>
<line>
.3*8**
</line>
<line>
.242**
</line>
<line>
-.0*3
</line>
<line>
1
</line>
<line>
.219**
</line>
<line>
-.051
</line>
<line>
-.053
</line>
<line>
.23***
</line>
</par><par>
<line>
G* E
</line>
<line>
Sig. (2 *xtremit*es)
</line>
<line>
.0 0 0
</line>
<line>
.* 0 0
</line>
<line>
.0 0 0
</line>
<line>
.8 2 2
</line>
<line>
</line>
<line>
.0 0 0
</line>
<line>
.3 * 6
</line>
<line>
.3 4 7
</line>
<line>
.0 0 0
</line>
<line>
</line>
<line>
</line>
<line>
*
</line>
<line>
*15
</line>
<line>
3*5
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
31*
</line>
<line>
315
</line>
<line>
</line>
<line>
</line>
<line>
Pearson\s cor*elation
</line>
<line>
-.1****
</line>
<line>
.571**
</line>
<line>
.2*6**
</line>
<line>
.1 2 3 *
</line>
<line>
.21***
</line>
<line>
*
</line>
<line>
.0 7 9
</line>
<line>
.*71**
</line>
<line>
.2*6**
</line>
</par><par>
<line>
GE P G
</line>
<line>
Sig. (2 **tremit*es)
</line>
<line>
.0 0 1
</line>
<line>
.0 0 *
</line>
<line>
.* 0 0
</line>
<line>
.0 2 9
</line>
<line>
.* 0 0
</line>
<line>
</line>
<line>
.1 6 4
</line>
<line>
.* * 0
</line>
<line>
.0 0 0
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
315
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
</line>
<line>
</line>
<line>
Pe**son\s correl*t*o*
</line>
<line>
.0 2 6
</line>
<line>
.0 * 0
</line>
<line>
-.02*
</line>
<line>
.0 6 0
</line>
<line>
-.051
</line>
<line>
.0 7 9
</line>
<line>
1
</line>
<line>
.152**
</line>
<line>
-.029
</line>
</par><par>
<line>
*APES
</line>
<line>
Sig. (2 extremi*ies)
</line>
<line>
.6 4 3
</line>
<line>
.5 9 6
</line>
<line>
.7 0 5
</line>
<line>
.2 * 6
</line>
<line>
.3 6 6
</line>
<line>
.1 6 4
</line>
<line>
</line>
<line>
</line>
<line>
.0 0 7
</line>
<line>
.6 0 4
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
31*
</line>
<line>
3*5
</line>
<line>
</line>
<line>
</line>
<line>
Pearson\s correlatio*
</line>
<line>
.0 * 9
</line>
<line>
.165**
</line>
<line>
-.057
</line>
<line>
.199**
</line>
<line>
-.053
</line>
<line>
.271**
</line>
<line>
.152**
</line>
<line>
1
</line>
<line>
.188**
</line>
</par><par>
<line>
IQCD
</line>
<line>
Sig. (2 *xtre*i**es)
</line>
<line>
.0 * 1
</line>
<line>
.* 0 *
</line>
<line>
.3 1 *
</line>
<line>
.0 0 *
</line>
<line>
.3 4 *
</line>
<line>
.0 0 0
</line>
<line>
.0 0 7
</line>
<line>
</line>
<line>
</line>
<line>
.0 0 1
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
315
</line>
<line>
315
</line>
<line>
31*
</line>
<line>
3*5
</line>
<line>
3*5
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
315
</line>
<line>
315
</line>
<line>
</line>
<line>
</line>
<line>
Pearson\s correlation
</line>
<line>
-.425**
</line>
<line>
.65***
</line>
<line>
.34***
</line>
<line>
.0 8 9
</line>
<line>
.235**
</line>
<line>
.296**
</line>
<line>
-.029
</line>
<line>
.188**
</line>
<line>
1
</line>
</par><par>
<line>
TSG
</line>
<line>
Sig. (2 extrem*ties)
</line>
<line>
.0 0 0
</line>
<line>
.* * 0
</line>
<line>
.0 0 0
</line>
<line>
.1 1 7
</line>
<line>
.0 0 0
</line>
<line>
.0 * *
</line>
<line>
.6 0 4
</line>
<line>
.0 0 1
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
N
</line>
<line>
31*
</line>
<line>
3*5
</line>
<line>
315
</line>
<line>
31*
</line>
<line>
315
</line>
<line>
315
</line>
<line>
315
</line>
<line>
*15
</line>
<line>
3*5
</line>
</par><par>
<line>
Source: Pre*ared by t*e aut**rs (2021).
</line>
<line>
Thr*ugh th* correla*ion a*al*sis, t*e pos*tive or neg*tive inf**ence o* one variabl* in
</line>
<line>
rel*t*on to the other betwe*n t*e value* from -1 *o +1 is perceiv*d. *hus, in relation t* *CA*,
</line>
<line>
m*dian an* ne*a*ive rela*ionships were verifi*d with the varia**e* ATI**, A*IFE *nd TSG,
</line>
</par><par>
<line>
*eak rel**ionships FEPE, GPE, GEPG, C*PES and IQCD. H*we*er, the relationship
</line>
<line>
with
</line>
</par><par>
<line>
t *e
</line>
<line>
TSG is no*ew*rthy, as the C*AE *an b* direct*y infl*enced by the students' *epa*tur*
</line>
</par><par>
<line>
within *he al*otted time, *t the **me whe* there s*ould b* a str*n* positive *el*tionsh*p with
</line>
</par><par>
<line>
t*e ATIPE and ATIFE, as it directly rela*e* to **e *elati*nship w*th teache*s. in the final is
</line>
<line>
activity and with the te*hnicians in *h* s*ppo*t activit*.
</line>
</par><par>
</page><line>
Rev. FSA, T**esina PI, v. 20, n. 8, art. 3, p. 41-63, ago. 20*3
</line>
<line>
www4.fsa*et.*om.br/revi*ta
</line>
</par><page>
<par>
<line>
A. R. Santos, D. F. V. Ma*ti*s, *. S. S*usa, A. J. V. Sant*s
</line>
<line>
5*
</line>
</par><par>
<line>
*e*arding the rela*ionships *easured b*tween the highligh* o*ly the me**an
</line>
<line>
r*lation*hip wi*h t*e **G, whi*e the IQCD has a weak relat**nsh*p, which points to the
</line>
<line>
*u*li*ication o* the teachi*g *taff.
</line>
<line>
4.4 Cluster Analysis
</line>
<line>
*o know s*ecific and multivariate clusters *f the I*ES, a k-means procedure wa*
</line>
<line>
p*rfo*med, where the nu*ber of clusters is *re-define* and an a**lomeration *roce*ur* is
</line>
</par><par>
<line>
used. For this *ase, the criterion c*l*ed fur*hest neighbor was used, w*ich
</line>
<line>
groups s*milar
</line>
</par><par>
<line>
objects in *a*h *luster w**le reinforc*ng the dissimilarity *etween them, a* the *ame tim* that
</line>
</par><par>
<line>
the *umber of c*ust*rs w*s *etermi*ed *s five,
</line>
<line>
con*idering that *her* are five reg*on* in
</line>
<line>
t he
</line>
</par><par>
<line>
Br*z*l.
</line>
</par><par>
<line>
T*ble 3 prese*ts the prof*l* or cluster centers based *n the v*ria*les.
</line>
<line>
T*ble 3 - End cluster cente**
</line>
</par><par>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
C*USTER
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
</line>
<line>
1
</line>
<line>
2
</line>
<line>
3
</line>
<line>
4
</line>
<line>
5
</line>
</par><par>
<line>
CCAE
</line>
<line>
R$ 29.*9*,00
</line>
<line>
*$ 60.*04,00
</line>
<line>
R$ 43.885,00
</line>
<line>
R$ 16.28*,00
</line>
<line>
R$ *1.670,00
</line>
</par><par>
<line>
ATIPE
</line>
<line>
1 0 ,2 1
</line>
<line>
3 ,8 9
</line>
<line>
6 ,7 8
</line>
<line>
* 3 ,* 8
</line>
<line>
1 4 ,4 2
</line>
</par><par>
<line>
ATIFE
</line>
<line>
6 ,4 4
</line>
<line>
* ,7 *
</line>
<line>
4 ,0 5
</line>
<line>
1 1 ,* 9
</line>
<line>
8 ,8 2
</line>
</par><par>
<line>
FEPE
</line>
<line>
1 ,4 1
</line>
<line>
1 ,1 0
</line>
<line>
1 ,7 2
</line>
<line>
1 ,2 8
</line>
<line>
1 ,4 4
</line>
</par><par>
<line>
GP E
</line>
<line>
0 ,6 9
</line>
<line>
0 ,4 *
</line>
<line>
0 ,5 7
</line>
<line>
0 ,3 0
</line>
<line>
* ,7 5
</line>
</par><par>
<line>
G* P G
</line>
<line>
0 ,1 3
</line>
<line>
0 ,0 2
</line>
<line>
0 ,0 3
</line>
<line>
0 ,1 2
</line>
<line>
0 ,1 2
</line>
</par><par>
<line>
CA**S
</line>
<line>
* ,* 9
</line>
<line>
2 ,* 0
</line>
<line>
3 ,0 4
</line>
<line>
3 ,7 7
</line>
<line>
3 ,8 8
</line>
</par><par>
<line>
IQCD
</line>
<line>
4 ,3 3
</line>
<line>
4 ,7 *
</line>
<line>
* ,3 2
</line>
<line>
4 ,2 8
</line>
<line>
* ,3 5
</line>
</par><par>
<line>
TS*
</line>
<line>
3 6 ,6 9
</line>
<line>
1 1 ,* 0
</line>
<line>
3 6 ,2 *
</line>
<line>
4 9 ,1 9
</line>
<line>
* 7 ,4 7
</line>
</par><par>
<line>
V*RIABLES
</line>
</par><par>
<line>
S*urce: Prepared *y the authors (2021).
</line>
<line>
It is pos*i*le to observe throu*h Table 3 the grouped *r simil*r valu*s of e*ch *ariable
</line>
<line>
*or *a*h formed cl*st*r, *here the v*l*e* found tend to represent simil*r beha**or among *he
</line>
<line>
universities s**v*yed.
</line>
<line>
Table * *i*tr*butes the researched I*ES *y cl*ster, thus pro*i**n* a better
</line>
<line>
und**standi*g *f the similarities an* similarities assess*d.
</line>
</par><par>
</page><line>
R*v. F*A, Teresi*a, v. *0, n. 8, *rt. 3, p. 4*-6*, ago. 2023
</line>
<line>
*ww4.f*anet.com.br/revist*
</line>
</par><page>
<par>
<line>
Perform*nc* in Public Man*ge*ent: Com*aring Eff*ciency, *ffecti*ene*s and Effectiveness Bet*een
</line>
<line>
57
</line>
</par><par>
<line>
Tab*e 4 - Distribu*ion of Ifes by clu*ter
</line>
</par><par>
<line>
CLU*T**
</line>
<line>
IFES
</line>
<line>
TO*AL
</line>
</par><par>
<line>
1
</line>
<line>
UFFS, UFGD, ***el, *FR*, UFRR, UFRRJ, UNI*ESP, *NI*A, UNIRIO
</line>
<line>
9
</line>
</par><par>
<line>
2
</line>
<line>
UFSBA
</line>
<line>
1
</line>
</par><par>
<line>
3
</line>
<line>
UF*B, UNILAB
</line>
<line>
2
</line>
</par><par>
<line>
4
</line>
<line>
UFAL, UFAM, *FBA, UFC, UFERSA, *FL*, UFOPA, UFPA, *FPI, UFS, UFSJ, U*B, UNIFAL, UNIF*I, U*IVASF
</line>
<line>
15
</line>
</par><par>
<line>
5
</line>
<line>
FURG, *FA*, UFABC, U**A, *FCG, UFCSPA, UFES, UFF, UF*, UFJF, UFM*, UFM*, U**S, UFMT, UFOP, UFPB, UFPE, UFPR, UFRA, *FRB, *FR*S, UFRN, UFRP*, UFSC, UFSCar, UFSM, UF*, UFTM, UFU, UFV, UFVJM, U*IFAP, UNIFESSPA, UNIPAM*A, UNIR, UFTPR
</line>
<line>
36
</line>
</par><par>
<line>
Source: P*ep*red *y the authors (2021).
</line>
<line>
It is veri*ied that Cluster 1 is noted th*t the universiti** UNILA, UNIFESP, U***IO,
</line>
<line>
UFRJ and UFRRJ are from the Southea*t region, the universities UFFS and UFP*l from the
</line>
<line>
South r*gion, the UFR* un*ver*ity from the N*rth region, and the UF*D university f**m the
</line>
</par><par>
<line>
M*d**st region. is o**e*ve* *hat it not possibl* to point out a simi*a*ity *f re*u*ts to
</line>
</par><par>
<line>
*t
</line>
<line>
is
</line>
</par><par>
<line>
regionality, con*i*erin* un*ver*ities fro* different r*gions.
</line>
<line>
In Cl*ster 2, there was onl* one *niversity, *FSBA, in *he Northeast *egio*. T*at is, in
</line>
<line>
a way, we c*n say *hat these two universities *r*sented very diffe*ent behavior of in*icator*
</line>
<line>
or resul** **om *he oth**s, whe*her pos*tive at time* or even negativ*. In *e*ation *o Clu*t*r 3,
</line>
<line>
two u*iversi*i*s were o*served, b*in* UFOB *nd *NILAB in *he Nort*east region.
</line>
</par><par>
<line>
*egarding Cl**t*r 4, th*
</line>
<line>
universities *FA*, U*PA an* UFOPA ** the North
</line>
<line>
r*gion wer*
</line>
</par><par>
<line>
ob*erved; UFAL, UF*A, *FC, *F*RSA, UFP*, UFS a*d U*IVASF in t*e Northeast r**i**;
</line>
</par><par>
<line>
*FLA, UN*FAL, UFSJ *n* **IFEI from the S*utheast region; *nd, only UnB
</line>
<line>
i n t *e
</line>
</par><par>
<line>
Mid*est re*ion.
</line>
</par><par>
<line>
Fin*lly, in rel*t*o* to C*u*ter 5, **e univer*iti*s UFAC, UFRA, UNI**SSPA, UFT a*d
</line>
<line>
UNIFAP in the North region were no*ed; UFCA, UFCG, UFPB, UFMA, UFRB, UFPE,
</line>
<line>
*F*PE and UFRN in the Northe*st **gion; UFG, UFMS *n* UFMT in the Midwest region;
</line>
<line>
UFABC, UFES, UFF, UFJF, UFMG, UFOP, UFSC*r, UFTM, UFU, UF*, U*VJM and
</line>
<line>
UNIR ** the Sou*heas* r**ion; and, FURG, UFCSP*, UFRGS, U*SM, UNIPAMPA, *F*R,
</line>
<line>
UT*PR and UF*C i* the South region.
</line>
<line>
*.5 AN*L**I* AND ****USSION
</line>
</par><par>
<line>
In Braz*l, *erformance anal*sis
</line>
<line>
in Brazilian *ed*ral un*v*rsities has been *uided
</line>
<line>
by
</line>
</par><par>
</page><line>
perf*rm**ce measurement (Sa*tos & Noronha, 2*16; Galvão, Cor*êa; & Alves, 2011;
</line>
<line>
Lu*oboni, 2010; Melo, S*rrico & Radnor, *010). I* t*is sen*e, the searc* for efficiency ha*
</line>
<line>
Rev. FSA, Teresi** PI, *. 20, n. 8, *rt. 3, p. 41-63, ago. 202* www4.fsanet.com.br/revi**a
</line>
</par><page>
<par>
<line>
A. R. Sant*s, D. F. V. Ma*tins, E. S. *ousa, A. J. V. Santos
</line>
<line>
58
</line>
</par><par>
<line>
guided n*w governme*ta* directions in th* face *f economic, technological *n* so***l
</line>
<line>
trans*orma*ions, modifying the *co*e of public s*r*ices (Melo, 2010; Duan, 2019).
</line>
<line>
It *s possibl* to **rc*i*e important dif*e*en*e* and similarities between institut*ons and
</line>
</par><par>
<line>
the*r region* *rom
</line>
<line>
the aver*ge
</line>
<line>
p*rform*nce an* the
</line>
<line>
groups formed through *nterac*io*s.
</line>
</par><par>
<line>
Initially, Table 1 *eveals a negativ* accumulated
</line>
<line>
variation o* the current cost per student *f
</line>
</par><par>
<line>
*round -12.55%, indicat*n* mo*e effi*ient application a
</line>
<line>
of res*urces over the peri*d; *nd,
</line>
</par><par>
<line>
co*v*rging with an a*cumulat*d value *f 3.94% o* t*e student/teac*er *a*io, 20% *f the
</line>
</par><par>
<line>
student/em*loy*e ratio, and 4.*3% of the *u*cess ra*e; i* no*eworthy th*t *t
</line>
<line>
thes* v*l*es ar*
</line>
</par><par>
<line>
rati*ied in *he an*lysis of the cor*elat*ons *easured *n ta*le 2.
</line>
</par><par>
<line>
Gi*en th* dif**rences and *i*ilarities found, it conv*rges with the **sition of *unha
</line>
</par><par>
<line>
(2007) o* th* need to re-disc*s* poli*ies *nd their curre*t organiza*i*nal
</line>
<line>
an* reg**ato*y
</line>
</par><par>
<line>
frameworks.
</line>
</par><par>
<line>
Still in rela**on to the c*r*en* cost per stu*ent, the nort*er* r**ion st*nds o*t with
</line>
<line>
a
</line>
</par><par>
<line>
negati*e variation of the order of 1*.49% lower *n relation to the general average, *hil* in the
</line>
</par><par>
<line>
northeast r*gion
</line>
<line>
t**re w** a positive variation in relat*on to *he average of the order *f
</line>
<line>
*
</line>
</par><par>
<line>
.31%, that is, t*e nor*he*n region *r*moted a red*ct*on in *ts cu*r**t cost **r student, while
</line>
</par><par>
<line>
the n*rth*ast region
</line>
<line>
incr*ased its current cost. *herefore, effectiv*ness, cost r*duct*on,
</line>
</par><par>
<line>
e*fici*ncy, best *racti*es a*d st*ndardized te*hnol**y are *ome *f the vari*ble* *ound in
</line>
<line>
public managem*nt that can *erv* as a pa*ame*e* to *easure orga*izational *erfor*ance
</line>
<line>
(A*erson, 2002).
</line>
<line>
It was also *oun* that the graduation succ*ss *ate i* th* northe*st reg*on s*ow** a
</line>
</par><par>
<line>
negative variation of 10.*8% in re*a*i*n to the
</line>
<line>
gene*al average, which co*flicts wi*h
</line>
<line>
t he
</line>
</par><par>
<line>
incre*se in t** curre*t cos* variati*n.
</line>
</par><par>
<line>
A*other im*ortan* in***ator wi*h veri*ied
</line>
<line>
accumul*ted variation was the *APES C*ncept,
</line>
</par><par>
<line>
with a* accumulate* positive variation of around *2.23% *ver the period, wi*h the South*ast
</line>
</par><par>
<line>
region *aving the hig*est
</line>
<line>
positive v*riat*on in rel*tion to the average of
</line>
<line>
*9.46%,
</line>
<line>
*nd
</line>
<line>
t he
</line>
</par><par>
<line>
no*thern
</line>
<line>
region with
</line>
<line>
the greatest
</line>
<line>
negat*ve variation of 18.73% i* *el*ti*n to t*e general
</line>
</par><par>
<line>
average.
</line>
</par><par>
<line>
Regarding the *APES Co*c*pt, the posi*ive relations of the index *i*h the current cost
</line>
<line>
per student of *.643, *ith *he stud*nt/teacher *atio of *.596, w**h the student/empl*yee rat*o
</line>
</par><par>
<line>
of 0.705, w*ich seems *o *e a **int out ** th* curv*, are high*ighted. a priori it
</line>
<line>
s hou* d *ot
</line>
</par><par>
<line>
pres*nt a direct and stro*g relationship; and with a succe*s r*te of 0.604, relating to
</line>
<line>
t he
</line>
</par><par>
<line>
trai*ing of undergr*duate stude*ts.
</line>
</par><par>
</page><line>
*ev. FSA, *eresina, v. 20, n. 8, art. 3, p. 41-63, ag*. 2023 *ww4.*san*t.com.br/revi*ta
</line>
</par><page>
<par>
<line>
Performance in Public Managem*nt: Com*aring *fficie*c*, Effe*tiveness and Eff*cti**nes* Betw*en
</line>
<line>
59
</line>
</par><par>
<line>
It foll*ws, *her*fore, that a better *oncept for gr*du*te studies m*y ha*e a p*sitive
</line>
<line>
relationship wi*h the p*rforma*c* of *ndergraduates, consideri*g tha* a *ett*r g*aduate *ours*
</line>
</par><par>
<line>
should also
</line>
<line>
in*icate quality undergradu**e
</line>
<line>
educ**io* (Brasi*, 2014). Still in relation to
</line>
<line>
t he
</line>
</par><par>
<line>
CAPES Conc*pt,
</line>
<line>
the*e w*s a
</line>
<line>
low rel*tionship wit* the
</line>
<line>
teac*er quali*i*at*on *ndex, which
</line>
</par><par>
<line>
shou*d have a **rong relat*onsh** with this concep*, s*nce it ** assumed that t*e most qual*fie*
</line>
<line>
teacher* should be in postgraduate prog*ams.
</line>
<line>
In short, the no*ther* regi** pr*sent** th* greatest negat*ve variations *n rela*io* to the
</line>
</par><par>
<line>
gen**al *verag* f*r t*e in*icators CCAE, ATIPE, FEPE, GEPG, CAPES and IQC*;
</line>
<line>
t he
</line>
</par><par>
<line>
north*ast re*ion *tood o*t w*th the greate*t positi*e variation for the C*AE, which *s bad, as
</line>
<line>
it *eno*es an incr*as* in cost, and the greates* negative variation f*r t*e TSG in re*ation to the
</line>
</par><par>
<line>
general ave*age, i*dicat*ng th** even with t*e increase in expens*s with *he student and
</line>
<line>
a
</line>
</par><par>
<line>
grea*er **rticipati*n of this stud*nt in teaching **tivitie*, according *o GPE, there were bad
</line>
<line>
results; in relati*n to the *entral west region, *he A*IPE and A*IFE indices stood *ut, tha* is,
</line>
<line>
it pres*nted the gr*a*est pos*t*ve va**ations in relation t* t*e general ave*age; for the Sout*eas*
</line>
<line>
r*gion, *he positive v*riation of t*e CAP*S Concept in r*lati*n to the *eneral average stood
</line>
</par><par>
<line>
out , poi nt i ng
</line>
<line>
*o * b*tter dev*lopm*n* o* *rad*ate **ogra*s in the re**on;
</line>
<line>
and finally,
</line>
<line>
t *e
</line>
</par><par>
<line>
sou*hern region h*d the greatest negativ* variation of the GPE *ndex, which *easu*es student
</line>
</par><par>
<line>
participatio*
</line>
<line>
in
</line>
<line>
*each*n* *ctivit*es, **
</line>
<line>
co*trast with a greater
</line>
<line>
p*si*ive variati*n
</line>
<line>
of the GEPG
</line>
</par><par>
<line>
index, whic* e**luates the p*rti*i*ation of postgra*uate *tudent*. graduat*on in activi*ies, and
</line>
<line>
also the *r*a**r po*i*ive v*riation in *ela*ion t* the ge*eral av*r*ge of t*e *TI*E, whi*h
</line>
</par><par>
<line>
conflicts with the GP*, as it showed an *ncrease
</line>
<line>
i* the st*dent/*mployee ra*io, that i*, mo**
</line>
</par><par>
<line>
*mployees t* meet *he a*a*emic deman*s.
</line>
</par><par>
<line>
** this sense, the *omp*sition of the Clu*ters revealed similarities and di*ferences
</line>
</par><par>
<line>
***we*n the vario*s inst*tutions in diff**ent regio*s. Cluste* 1 s*ood
</line>
<line>
out o*ly fo* pr*s*nting
</line>
</par><par>
<line>
**e best GE*G inde*, w*ere seve* of t*e nine HEIs ar* fr*m the Southea*t *n* South regions;
</line>
<line>
Cluster 2 showed *he w*rst *e*ults, with the exce*tion of the i*dex IQCD, *ut also compos*d
</line>
<line>
*f *nly *ne H*I, *h*ch characterizes it as *n outl**r *h*t need* ** be anal*zed in greater d**th
</line>
</par><par>
<line>
to bette* *nd**s*and its actions a*d relati**ships; Clus**r 3, composed o* two HEIs *n
</line>
<line>
t he
</line>
</par><par>
<line>
northeast region, stoo* o*t for prese*ting the bes*
</line>
<line>
ratio *f the FE*E *ndex, t*at is, t*e best
</line>
</par><par>
<line>
*elationship be*ween
</line>
<line>
pr*fessor a*d *m*loyee; Clu**e* 4, co*p*s** mos**y of HEIs in
</line>
<line>
t he
</line>
</par><par>
<line>
nor**eas* and no*th, respecti*el*, sto*d o** in the CCAE
</line>
<line>
indica*ors, with the
</line>
<line>
*owest *ost,
</line>
</par><par>
<line>
ATIFE, with the best relation*hip an* *he TSG *ith
</line>
<line>
* he
</line>
<line>
highest s*cc*ss rate; and Cluster 5,
</line>
</par><par>
<line>
compos*d mostly
</line>
<line>
of HEIs from th* Sout*eas* and S*uth, *tood out f*r presenti*g the best
</line>
</par><par>
<line>
ATIP*, GP* and CAPES index.
</line>
</par><par>
</page><line>
Rev. FSA, Teres*na PI, v. *0, n. *, art. 3, p. 41-63, ago. 2023
</line>
<line>
w*w4.fsanet.com.br/revista
</line>
</par><page>
<par>
<line>
A. *. San*os, D. F. V. Ma*tins, E. S. Sousa, *. *. V. Santos
</line>
<line>
60
</line>
</par><par>
<line>
5 FINAL CONS**ERATION*
</line>
</par><par>
<line>
Consi*ering th* re*evance of **udies involving *erfo**ance in public manag*ment, it
</line>
<line>
was possibl* to understa** *heir relationship *a*ed on varia*les of efficien*y, effe*tiveness
</line>
<line>
and *ffectiveness, esp*ci*lly *ithin the sco*e of fed**al universities.
</line>
<line>
In the meantime, secondar* data comp*is**g a universe of 63 fed*ral univer*ities *ithi* a time
</line>
</par><par>
<line>
span *etwee* the y*ars 2015 to 2019 were
</line>
<line>
used to un*ers*a*d this
</line>
<line>
re*ationship, where
</line>
</par><par>
<line>
multivari*te data techni*ues were used *rom cl*ster an*ly*** (clusters).
</line>
</par><par>
<line>
Based on the identified cluster*, it was *oss*ble to *onclu*e on the
</line>
<line>
i m po* s i bi l i t y of
</line>
</par><par>
<line>
directly regionalizing th* results *easu*ed over th* d**imited period. In add*tion, it was a*so
</line>
<line>
possible *o i**nt*fy th** un*versi*ies have diff*rent and *imilar be*aviors *egardless of their
</line>
<line>
r*gion, sin*e *anagers are *ssi*n*d the decision to reallo**te r*sources diff*re*t*y from what
</line>
<line>
was previously *stabl*shed.
</line>
<line>
Thus, the per**rmance of t*e univers*ty it*elf wil* present itself d*fferently, reinforcing
</line>
</par><par>
<line>
the need to ali** strat*gic planning a*d performance
</line>
<line>
e**l*ation (Usoh & Preston,
</line>
<line>
2017),
</line>
</par><par>
<line>
while it beco*es ev*dent that unive*si*ie* ar* complex org*nizatio*s (R**ovsky, 2014) , and
</line>
</par><par>
<line>
that r**ou*c*
</line>
<line>
allo*ation decisions are guided a*d *ased *n evid*nce capabl* of poin*in* out
</line>
</par><par>
<line>
"what w*rks" and "why it works", in te*ms o* public interventions (Barbosa *t *l, 2020).
</line>
<line>
REFERENCES
</line>
<line>
A*ma, F. (2*10). Q*a*ita*ive Indicators for the e*al*atio* of uni*ersit*es p*rf*rmanc*.
</line>
<line>
*r*ced*a-Social and Behav*ora* Sciences, 2(*), 5408-5*11.
</line>
</par><par>
<line>
Arv*son P. Translating Performance Metr*cs fr*m th* *rivate
</line>
<line>
*o the Public Se*tor. (1999).
</line>
</par><par>
<line>
h*tp://ww*.balancedscorec*rd.o*g/TranslatingM**rics/tabid/1*9/Defaul*.aspx
</line>
<line>
Barbosa, M.P.; Petterini, F.C.; & Ferrei**, R.T. (2020). Federal un*versitie* expansion policy:
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<line>
it i* po*sible to m*ximize *he im**cts. Journal *f Cont*mporary Manag*me*t, **(1), 1-24.
</line>
</par><par>
<line>
B*rto*in, J.C.G. (200*). Q**lity Assess***t of
</line>
<line>
the B*azilian H*gher Education System in
</line>
</par><par>
<line>
Times of Commercializ*tion - Period 1994-2003. (Doctoral **esi*) Fe*eral Univers*ty of Rio
</line>
<line>
Grande do Sul, Rio Grande, RS.
</line>
<line>
Bigger*, L., & Bini, M. (2001). Evaluation at u*iversity and sta*e level in Italy: need for a
</line>
<line>
system of eval*ation an* indic*tors. Tert*a** e*ucation *nd *anag*ment, 7(*), 149-16*.
</line>
<line>
B*AZI*. Refere*ce Guide for Performan*e Measurem*n* and Manual for Buil*ing *ndicators
</line>
</par><par>
<line>
*f the Mana*ement S*cretari*t of the Min*stry
</line>
<line>
of P*an*in*, B*dg*t
</line>
<line>
and Mana*ement -
</line>
</par><par>
<line>
GRM*MCI/M*O*. 1st ed. B*asi*ia, 20*9.
</line>
</par><par>
</page><line>
Rev. FSA, T**esina, v. 2*, n. 8, art. 3, p. 4*-63, ago. 2023
</line>
<line>
www4.fsanet.com.br/rev*sta
</line>
</par><page>
<par>
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Pe*formance in P*bl*c *anage*ent: Comparing Eff*cien*y, *ffectivene** and Effec*ive*e*s *etw*en
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63
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Contri*uição d*s Autores
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A. R. Santos
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D. F. V. Ma**ins
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*. S. *ousa
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A. *. V. Santos
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1) con*epção e plane*amento.
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X
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X
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*
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X
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2) análise e interpr*tação do* dad*s.
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X
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X
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*
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X
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*) elabo*ação *o rascunho ou *a revi*ão crítica do conteúdo.
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X
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X
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X
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*
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4) participação na ap*ovação da versão fina* do **nusc*i*o.
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X
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X
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X
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X
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</par><par>
</page><line>
Rev. FSA, Teresina PI, v. 20, n. 8, art. 3, *. 41-63, *go. *023
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www*.fsan*t.com.br/*evista
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