Workplace Accidents as a Consequence of Human Error: An Empirical Study in a Gold Mine / Os Acidentes de Trabalho como Consequência dos Erros Humanos: Um Estudo de Caso em uma Mina de Ouro no Brasil
Abstract
In a context where high rates of accidents in the mining industry still occur, this study aims to evaluate if life events of employees of a large mining company in Brazil can cause human errors. Through the technique of modeling structural equations, is measured the causal relationship between life events, capacity for overcoming, stress, psychological function, physiological function, and human error. This based on the assumption that life events can influence these variables, which in turn can generate human error and cause damages to the workers. All the hypotheses of this relation were validated in a gold mining company with more than 600 employees. The results show that the life event is interconnected with human error and that the stress is an agent that influences this process. Furthermore, the descriptive statistics allowed to identify in which groups, selected from sociodemographic variables, there are higher possibilities of human error. The results have theoretical and practical implications and suggest measures that may contribute to reducing psychological and physiological dysfunctions to avoid workplace failures.
Keywords: Workplace accidents. Human Error. Mining. Structural Equations.
RESUMO
Em um contexto em que ainda ocorrem altas taxas de acidentes no setor de mineração, este estudo tem como objetivo avaliar se os eventos de vida de funcionários de uma grande empresa de mineração no Brasil podem causar erros humanos. Através da técnica de modelagem de equações estruturais, é medida a relação causal entre eventos da vida, capacidade de superação, estresse, função psicológica, função fisiológica e erro humano. Isso se baseia no pressuposto de que os eventos da vida podem influenciar essas variáveis, que por sua vez podem gerar erros humanos e causar danos aos trabalhadores. Todas as hipóteses dessa relação foram validadas em uma empresa de mineração de ouro com mais de 600 funcionários. Os resultados mostram que o evento da vida está interligado ao erro humano e que o estresse é um agente que influencia esse processo. Além disso, as estatísticas descritivas permitiram identificar em quais grupos, selecionados a partir de variáveis sociodemográficas, há maiores possibilidades de erro humano. Os resultados têm implicações teóricas e práticas e sugerem medidas que podem contribuir para reduzir disfunções psicológicas e fisiológicas para evitar falhas no local de trabalho.
Palavras chaves: Acidentes de Trabalho. Erro Humano. Mineração. Equações Estruturais.
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DOI: http://dx.doi.org/10.12819/2021.18.1.4
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